Privacy policy

Privacy Policy

Effective Date: April 1, 2025

At Teeb Altabea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with our services.

By using www.teebaltabea.com, you agree to the practices described below. If you have any questions, please contact us at info@teebaltabea.com.


1. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on this page with a new "Effective Date."


2. Information We Collect

a. Information You Provide Directly

  • Contact details: name, address, phone number, email
  • Order details: shipping/billing address, payment confirmation
  • Account information: username, password, security credentials
  • Customer support messages and submitted inquiries

b. Information Collected Automatically

We may collect certain information automatically when you interact with our website. This includes:

  • Device and browser information
  • IP address
  • Usage and interaction data

This information helps us improve our services, maintain security, and personalize user experiences.

c. Information from Third Parties

We may receive personal information from third-party service providers such as:

  • Payment processors
  • Fulfillment and delivery partners
  • Marketing and analytics providers

This data is used to support your experience, process orders, and enhance our services.


3. How We Use Your Information

  • To process and fulfill your orders
  • To manage your account and support your interactions with us
  • To provide customer support
  • To send relevant communications, including order updates and marketing offers
  • To prevent fraud and ensure site security
  • To comply with applicable laws

4. Cookies

We use cookies to improve your browsing experience, analyze traffic, and support essential site functions. Cookies help us remember your preferences, understand how you interact with our site, and personalize content to better serve you.

You can manage or disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

We may also work with trusted third parties who use cookies or similar technologies to support analytics, marketing, or operational performance.


5. Information Sharing

We may share your information with:

  • Service providers (e.g., payment processors, logistics partners)
  • Marketing and advertising partners
  • Legal authorities, if required by law
  • Affiliates and business partners in connection with operations

We do not sell your personal information. We do not share sensitive data without your consent.


6. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing personal information.


7. Children's Data

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from minors. If you believe we’ve collected information from a child, please contact us to request deletion.


8. Data Retention and Security

We take reasonable steps to protect your information. However, no system is completely secure. Please avoid sending sensitive data over insecure channels.

We retain personal information only as long as necessary to:

  • Provide services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Withdraw consent to data processing
  • Opt out of marketing communications
  • File a complaint with a data protection authority

To exercise these rights, contact us at the email below. We may verify your identity before fulfilling your request.


10. International Users

Your data may be processed outside your country of residence, including in countries that may not offer the same level of protection. We apply safeguards to ensure your data remains protected.


Contact

For questions about this Privacy Policy or your personal information, contact us at:

Email: info@teebaltabea.com
Address: Amman, Jordan